About Us
About Us Siniwear.com are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@siniwear.com.
Our Contact details:
Siniwear.com
Phone: + 44 7709 322131
VAT 839 0104 43
Email: info@siniwear.com
Making A Purchase
Making a purchase could not be easier. Just browse our Shop, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We can only deliver to the UK at the moment but please contact us if you would like to have the goods shipped outside the UK.
We accept Credit and Debit cards and you can pay for your shopping by using Paypal or Nochex. Nochex payment option does not require for you to register and you will be directly directed to their secure server for payment.
If you do not have an account with PayPal you can easily create an account. Just choose Paypal payment option and you will be automatically directed to sign up with them. Once you have a PayPal account shopping is easy and secure with us.
If you do not want to use a credit or debit card securely online then choose the "cheque on delivery" payment option. Cheques should be sent to Siniwear.com, 35 rowlands rd, bl9 5nf Please make them payable to 'Siniwear.com' and write your cheque guarantee card number, guaranteed amount and expiry date on the back of your cheque. Thank you.
Shipping And Handling
Shipping And Handling All our parcels are sent using Royal Mail services. Our Usual Delivery Charge is £2.
Delivery Schedule
Delivery Schedule Most orders are sent from the warehouse within 48 hours of email confirmation, but please allow 10 working days for delivery to avoid disappointment. When items are out of stock, despatch may be slightly delayed so please allow up to 28 days. All items subject to availability.
Back Orders
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
Tax Charges All prices shown include VAT (where applicable).
Credit Card Security
Credit Card Security We will not have access to your credit card details as all payments are processed by PayPal.
Guarantee
Guarantee We are totally confident in offering our unconditional guarantee of quality, comfort and fit. If not absolutely satisfied with your clothes when you receive them, please take advantage of our 'no quibble' guarantee. Just return them to us within 14 days for a full exchange or refund.
Reaching Us
Reaching Us If you need to reach us, please email us on info@siniwear.com, alternatively, you can call on International +4401706281916 or write to us at 35 Rowlands rd, Summerseat, BL9 5NF, Bury
Privacy Policy
Privacy Policy We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. Information is collected through the ordering/registration process so that your order can be processed. Once your order is fully processed we will not e-mail you unless you have given us your consent. You will not receive any marketing email from us. We will not forward your details onto any third parties with the exception of our secure payment service provider at the time of ordering to enable payment to be taken and your order processed. The personal information which we hold will be held securely in our own database and will not be passed onto any third parties.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy please e-mail: info@siniwear.com
Returns Policy
Insert your returns policy here. To understand your obligations as a merchant in the UK consult "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Remittance Terms
Returns Policy Please email us before returning the goods. Then return your clothes (unworn) within 14 days for a full refund or exchange as required.
SORRY BUT WE ARE UNABLE TO REFUND P&P OR RETURNS POSTAGE AS THEY ARE BOTH DIRECT COSTS.
